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Repair: what the ADEME 2024 infographic reveals and what Retak does with it
Repairing is appealing to the French, but is still hindered by well-known obstacles: cost, access to parts, unclear offerings. The infographic from ADEME published in August 2024 reveals the trends, blockages and levers for action. At Retak, we put these lessons into practice every day, by facilitating the repair of skylights - VELUX first, but also other brands.
Summary
What the ADEME study says
Source: Perception and practices of the French regarding repair - 2024
- 69% of French people have made a repair in the last two years.
- 83% have a positive image of repair.
- 30%: this is the psychological threshold of the price deemed acceptable to repair a product.
- 77% denounce the complexity imposed by the manufacturers.
- 43% find the offer too difficult to identify.
- 80% cite price as the main obstacle.
These data confirm a strong momentum for repair, but also a crucial need: to make the process more readable, accessible and economical.
At Retak, we turn these observations into concrete actions.
Repairing is good. Reusing is better.
Retak does not just sell spare parts for VELUX. We carry out a comprehensive approach to circular economy applied to the skylight window:
- Collect : our teams collect used or defective products.
- Revalue : each piece is sorted, tested, sometimes refurbished.
- Reemploy : we offer repair solutions or refurbished parts when possible.
Thus, Retak allows to extend the life of a piece of equipment that would have ended up in the bin. And that's good for your budget and for the planet.
A simple solution, even for non-experts
The infographic highlights that 21% of repairs are done independently, and 15% with a professional. Retak supports both profiles:
- Clear diagnostic guides to identify the suitable part.
- Smart search by window type, brand, dimensions.
- Illustrated notices and step-by-step installation advice.
- Technical customer support to secure each intervention.
We facilitate repair not only for VELUX, but also for other brands on the market. It’s an open and evolving approach, reflecting the needs of individuals and craftsmen.
Throw less, repair more: Retak at the heart of the transition
In 2024, 41% of broken products were still replaced. This is better than in 2019, but it's not enough.
Thanks to Retak:
- You avoid the unnecessary purchase of a new window or shutter.
- You extend the lifespan of an existing equipment.
- You are contributing to the reduction of waste and emissions related to manufacturing.
What Retak is actually doing to speed up the repair
| Brake city | Retak Response |
|---|---|
| Lack of pieces | Extended catalog and stock tracking |
| Difficulty identifying | Search engine by references |
| Cost | Refurbished, tips for installing yourself |
| Less visible offers | SEO, guides, clear sheets, newsletter |
Conclusion
The ADEME 2024 study confirms one thing: the French want to repair, but they need simple, accessible, and economical tools. At Retak, we build this response every day around a precise but essential product: the skylight.
VELUX or any other brand, it doesn't matter: what counts is that you can repair rather than throw away. With a positive impact on your wallet... and on the planet.