Used or refurbished: what are the differences?

Are you hesitating between a refurbished or used product to save money? Do you really know what distinguishes them ?

At a time when responsible consumption is increasingly appealing, many consumers are turning to these more sustainable alternatives. But to make the right choice and avoid unpleasant surprises, it's better to understand the essential differences, especially in terms of warranty, conformity, and safety when purchasing.

What is a second-hand product ?

A used good is a product that has already been used by a previous owner, then resold as is., without technical inspection or prior refurbishment. This type of product can be found in sales between individuals, on online platforms or at flea markets. This type of sale usually does not include any warranty, unless the seller is a professional and the transaction takes place as part of a distance sale. In this case, the product may be covered by a warranty, especially if a defect affecting the good appears shortly after purchase. The condition of the product therefore strongly depends on the trust placed in the seller.

What is a refurbished product ?

A refurbished product is a device that has been returned after first use (or a minor defect), then checked, cleaned, tested and repaired if necessary by a professional. Unlike a simple used good, the refurbished one follows a rigorous process before being put back on sale. These refurbished devices (such as smartphones, computers, tablets or appliances) are often offered by specialized platforms or certified resellers.

A refurbished item is generally considered to be in compliant condition, meaning it is in perfect working order, although not new. It is often covered by a legal or commercial warranty, which secures the sale. Choosing refurbished products is a gesture for the environment while benefiting from good value for money.

What warranties for each type of product? Used or refurbished

For a refurbished item

When buying a refurbished product from a professional, one benefits from a legal warranty of conformity valid for 2 years. This means that the item is supposed to conform to the expected use: it should not have any flaw or defect affecting its operation. In addition to this, a commercial warranty can be provided by the seller for more peace of mind.

For a second-hand article

On the other hand, for a used good purchased between individuals, no guarantee is required. If the purchase is made from a professional (such as a second hand site), the warranty of conformity may apply, unless wear related to use has been clearly indicated.

A product is said to be compliant if it operates normally and does not have any hidden defects or faults. Understanding these guarantees ensures a serene purchase that meets your expectations.

Pros and Cons: How to Make the Right Choice ?

To choose well between a used item and a refurbished product, it is important to know the advantages and limitations of each option.

The used good often appeals due to its its lowest price, ideal for a limited budget or a one-time purchase, as for a child. However, it is more risky, as it is rarely covered by a warranty and may have unreported defects. For a worry-free purchase, go through recognized second-hand platforms and read the description carefully, which should clearly include: the condition of the product, the defects…

As for the refurbished one, offers more security : these refurbished products are checked, repaired, and always sold under warranty. This option is preferable for those seeking reliability, especially for a professional purchase. To choose a reliable refurbished product, prioritize a recognized seller, a labeled product, a clear cosmetic condition, and check the duration and type of warranty offered.

Between used or refurbished, it's up to you to choose! There isn't a better option than the other. Everything depends on the type of product, your needs, and your budget.

Making the right choice between used and refurbished

Both options have their advantages. A used item can be suitable for a small budget. A refurbished product is always checked and covered by a warranty. The most important thing is to know what you are buying, from whom, and under what conditions. In case of doubt, prefer a reliable and secure refurbished product for a peaceful purchase.

Looking for more information on second hand? Discover our practical guides.